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Election officials warn that widespread problems with the US mail system could disrupt voting

TOPEKA, Kan. — State and local election officials from across the country on Wednesday warned that problems with the nation’s mail delivery system threaten to disenfranchise voters in the upcoming presidential election, telling the head of the U.S. Postal Service that it hasn’t fixed persistent deficiencies.

In an alarming letter, the officials said that over the past year, including the just-concluded primary season, mailed ballots that were postmarked on time were received by local election offices days after the deadline to be counted. They also noted that properly addressed election mail was being returned to them as undeliverable, a problem that could automatically send voters to inactive status through no fault of their own, potentially creating chaos when those voters show up to cast a ballot.

The officials also said that repeated outreach to the Postal Service to resolve the issues had failed and that the widespread nature of the problems made it clear these were “not one-off mistakes or a problem with specific facilities. Instead, it demonstrates a pervasive lack of understanding and enforcement of USPS policies among its employees.”

The letter to U.S. Postmaster General Louis DeJoy came from two groups that represent top election administrators in all 50 states. They told DeJoy, “We have not seen improvement or concerted efforts to remediate our concerns.”

“We implore you to take immediate and tangible corrective action to address the ongoing performance issues with USPS election mail service,” they added. “Failure to do so will risk limiting voter participation and trust in the election process.”

The Postal Service on Wednesday reiterated DeJoy’s assurances that it’s well positioned to swiftly deliver election mail despite being in the midst of a network modernization that has caused some delivery hiccups. Mail is currently being delivered in 2.7 days on average, officials said, but the Postal Service is still urging voters not to procrastinate.

“We are ready to deliver. We were successful in 2020 delivering a historic volume of mail in ballots; also in 2022 and will do so again in November 2024,” Adrienne Marshall, director of Election Mail and Government Services, said in a statement.

The two groups, the National Association of Secretaries of State and the National Association of State Election Directors, said local election officials “in nearly every state” are receiving timely postmarked ballots after Election Day and outside the three to five business days USPS claims as the standard for first-class mail.

The letter comes less than two weeks after DeJoy said in an interview that the Postal Service was ready to handle a flood of mail ballots expected as part of this November’s presidential election and as former President Donald Trump continues to sow doubts about U.S. elections by falsely claiming he won in 2020.

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