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Avera expanding virtual visits

With restrictions in place because of COVID-19, more Avera Marshall patients may be seeing their health care providers virtually.

Avera Health system is making that easier to do, with the help of AveraNow, a free mobile app, and options on the AveraChart website.

On Monday, Avera announced it is continuing to add new sites and providers to its virtual visit program, where patients meet with providers through video chat.

“Using our available technology will allow more patients to stay connected with their providers in a method that poses no risk of spreading the virus,” said Avera Medical Group family medicine physician Jason Knutson.

People with video-capable mobile devices can download the free AveraNow app on either the Apple or Google Play app store, the announcement said. Once the app is installed on a device, users can create an account and then use the app to hold a virtual visit appointment with their health care provider.

People can also use the virtual visit service through AveraChart, either on mobile devices or desktop or laptop computers. First, they would need to visit AveraChart.org and create an account. Then, they would download and install the Meditech Mhealth app from the appropriate app store. After that, mobile users would return to AveraChart and pick the “Virtual Visit Check-in” option on the app. Computer users would just choose the “Check-in” option on the AveraChart website and follow the directions.

“Using telemedicine will help patients because preventive measures can take place and help their overall health,” said Avera Medical Group family medicine physician Mark List. “Providers can use the video for exams and also prescribe medication via the virtual visit. Patients can remain safely socially distant while maintaining their health.”

More information is available online at Avera.org/virtual-visits. People can go to AveraChart.org to enroll in that service.

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