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Comcast/Xfinity to issue refunds to settle Minnesota lawsuit

MINNEAPOLIS (AP) — Thousands of Comcast/Xfinity customers in Minnesota will receive refunds and debt relief as the company settles a lawsuit that alleged it overcharged consumers for cable TV packages, the state attorney general announced Wednesday.

Minnesota Attorney General Keith Ellison said 15,600 Minnesotans will receive refunds and an additional 16,000 will get debt relief. Together, the refunds and debt relief are worth millions of dollars, Ellison said.

The settlement also requires Comcast to change its advertising practices to disclose the full amount customers will be charged for service.

“This settlement will help put money back in Comcast’s customers’ pockets where it should have been in the first place. Just as importantly, it provides millions of dollars’ worth of debt relief,” Ellison said in a statement. “And we’ve made sure that going forward, Comcast customers will know exactly how much they’ll pay for service before they sign up for it. That should put an end to unpleasant surprises.”

Comcast spokeswoman Jill Hornbacher said the settlement “reflects our ongoing efforts to improve the customer experience.

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